Shipping policy

Thank You for Shopping with Us!

We are committed to providing a seamless shopping experience, from reliable delivery to straightforward returns. Here’s all you need to know about our shipping and return policies.

Delivery Options

1. Priority Signed Courier

• Delivery Within: 48 hours

• Location: Cairo

• Available For: Cairo and Giza Governorate only

2. Standard Postage

• Delivery Time: 2-7 working days

• Location: Cairo

• Available For: All of Egypt

3. International Tracked Postage (via DHL or Aramex)

• Delivery Time: 7-10 working days

• Location: Cairo

• Available Worldwide: Excludes Afghanistan, Israel, Libya, Nauru, Russia, Somalia, Ukraine, Yemen

• Cost: Single-payment shipping with the option to combine up to 4 items into one package.

International Orders - Customs Information

• Possible Delays: Customs inspections may cause delays.

• Import Duties & Taxes: These charges are the buyer’s responsibility and payable upon delivery.

• Brokerage Fees: Additional fees may apply at delivery.

For more information on customs fees, please check with your local customs office.

Dispatch Details

Orders are typically dispatched within 2 working days after payment confirmation, often by the next business day.

Additional Information

• Local Orders (Egypt): No customs fees apply.

• Feedback & Assistance: For any concerns, please contact us before leaving feedback. We’re here to help!

• Returns: For return instructions, contact us via email at Care@vintagelane.co before sending items back.

For International Buyers

Import duties, taxes, and related charges are not included in item prices and are the buyer’s responsibility. We recommend checking with your customs office to confirm any additional costs before purchasing.

Thank you for choosing us! We’re here to answer any questions. Happy shopping!